What tools are available in EpicCare Link for sending reminders?

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EpicCare Link offers flexibility in communication through its tools for sending reminders, and the correct answer reflects this capability by including both email notifications and SMS as options. This dual functionality allows practices to reach patients and stakeholders through multiple communication channels, enhancing the chances of reminders being seen and acted upon.

Utilizing both email and SMS caters to different preferences among patients; some may prefer receiving reminders via text on their mobile devices, while others might check their email more frequently. This range of options supports effective patient engagement and helps ensure appointments are not missed, improving overall care continuity.

The other choices do not encompass the full scope of the reminders feature available in EpicCare Link. For instance, relying solely on email notifications would limit the reach to only those who frequently check their email, and automated phone calls, while a useful reminder tool, are not part of the specific offerings in this context. Moreover, stating that reminders can only be sent manually undermines the automation and efficiency that EpicCare Link aims to provide to healthcare practices.

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