Which two types of messages can a community provider send from EpicCare Link that are included in the Foundation System?

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The correct answer highlights the types of messages that community providers can send from EpicCare Link and are integrated into the Foundation System. Referrals are an essential part of patient care coordination; they allow community providers to direct patients to specialists or additional services within the healthcare system. Customer Service Requests facilitate communication between providers and the administrative teams, ensuring that any non-clinical issues related to patient care and service delivery are addressed effectively.

These two types of messages are designed to enhance collaboration between different levels of care, ensuring that patient information is efficiently exchanged and that patients receive the necessary services without delays. Referrals and customer service requests contribute to seamless patient management and follow-up, which are critical components of effective healthcare practices.

Other message types might not necessarily include the same level of integration within the Foundation System, focusing instead on document uploads or alerts that do not relay direct patient care instructions or logistical requests essential for managing patient transitions.

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